“As we continue to find innovative ways to even better meet our community’s health and wellness needs and preferences, we are proud to offer exceptionally convenient, high quality physical therapy service to the community. Our partnership with Luna will give our patients more flexibility in scheduling their appointments and make for an all-around enhanced patient experience for those who prefer in home care.”
— Kirk Hanson, Executive Director, Orthopedic Care, at EvergreenHealth
An Equitable Standard of Care
EvergreenHealth will partner with Luna’s network of local physical therapists to provide an equitable standard of care in an at-home environment that would be expected in a more traditional practice setting. Using the Luna technology platform, patients are matched with a therapist based on specialty, geography, schedules, and other factors important to aligning the right providers with the right patients for optimal recovery outcomes. Therapists will visit patients at the time and location of their choosing, allowing patients to receive PT care when and where it works best for them and their families.
By delivering care in-person, therapists are able to gain a thorough, comprehensive understanding of the patient’s health and wellness goals—creating a unique care plan tailored to each patient’s individual needs and lifestyle and mobility aspirations. Patients will see the same physical therapist for the entirety of their rehabilitation care plan treatment plan, allowing patients and providers to establish a relationship over a period of time and providing on-going insight to the patient’s progress, which regularly informs the care plan. Between visits, patients and therapists will communicate through the Luna platform to set next appointment times, perform therapist-prescribed exercises, and track the recovery process, a media release explains.
“Adherence to physical therapy treatment plans is consistently too low, in large part because patients aren’t willing or able to consistently travel to a clinic to receive care. We’re excited to join EvergreenHealth in meeting patients where they want to be, enabling better adherence and improved outcomes.”
— Palak Shah, Head of Clinical Operations at Luna
Latest Addition to Repertoire
EvergreenHealth’s physical therapy on-demand partnership with Luna is a new addition to the health system’s repertoire of innovative ways patients are able to connect with their providers in more convenient, non-traditional ways. In 2020, EvergreenHealth launched virtual visit access for all service lines, including urgent care, helping patients continue to receive the care they need in safe, at-home environments via HIPAA compliant video conferences that patients can easily access on any smart device, the release continues.
“We are very pleased that we were able to connect with over 50,000 patients last year via virtual care visits during the pandemic, and this convenient care model, along with in-home opportunities, like our physical therapy partnership with Luna, is another way EvergreenHealth is living our purpose: working together to enrich the health and well-being of every life we touch.”
— Jeff Tomlin, MD, CEO, EvergreenHealth
The new service will be available to EvergreenHealth patients in the Seattle area later this summer.
Luna works with health systems, physical therapy groups, and orthopedic groups to provide at-home care via in-person delivery in 32 markets and 19 states across the country, including Arizona, California, Delaware, Florida, Georgia, Illinois, Michigan, Minnesota, New York, North Carolina, Ohio, Pennsylvania, Virginia, Texas, and Washington.
[Sources: EvergreenHealth, Luna]