Healthcare workers who scored highly on pre-employment assessments tended to demonstrate better on-the-job performance in the areas of improving the patient experience, improving population health, and reducing costs.
This suggestion is based on the “Better Hires, Better Outcomes” study, conducted by global leadership company DDI.
“Every person who works in health care has a tremendous responsibility toward patients, and a bad hire can have disastrous consequences that could cost patients their lives,” says Jim Thomas, vice president of DDI and leader of its healthcare practice, in a media release.
“The good news is that healthcare employers don’t have to guess. This study offers scientifically backed evidence that employers can predict which employees are most likely to perform well in high-stress situations, be the least likely to make an error, and most likely to spot a safety risk.”
DDI compiled the study after analyzing 6,086 assessments of healthcare employees in the United States, from all levels of jobs up to frontline leaders across the continuum of care. In its analysis, DDI compared the employees’ assessments with their on-the-job performance in five categories: Safety, Quality, Service Orientation, Inspirational Leadership, and Engagement & Retention.
Compared to candidates who scored in the bottom 25%, healthcare workers who score in the top 25% of DDI’s assessments were: twice as likely to maintain a safe work environment; three times as likely to maintain low error rates; and nearly three times more likely to exemplify quality care.
In addition, the top 25% were more than two times more apt to show superior patient assessment skills, twice as likely to excel at making decisions and problem-solving; nearly four times more likely to drive efficiency; and twice as likely to be engaged in their job, the release continues.
[Source(s): DDI, PR Newswire]
