Kindred Healthcare, Inc., Louisville, Ky, announced that 31 of its nursing and rehabilitation centers and one assisted living facility have been named recipients of a 2010 American Health Care Association and National Center for Assisted Living (“AHCA/NCAL”) Quality Award for demonstrating a strong commitment to quality improvement.
The AHCA/NCAL National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program, the nation’s premier recognition for quality achievement. AHCA/NCAL Quality Awards consist of an entry level Bronze – Commitment to Quality Award; a more rigorous Silver – Achievement in Quality Award; and the Gold – Excellence in Quality
Award, which requires applicants to address the Baldrige Program’s Health Care Criteria for Performance Excellence in its entirety. Recipient facilities have made quality outcomes and customer satisfaction top priorities.
Eight of the Company’s nursing and rehabilitation centers and one assisted living facility are recipients of a Silver Award. All nine facilities have previously received a Bronze Award.
These awards reflect our continued emphasis on investing in our people and quality improvement at all levels of our organization,” said Paul J. Diaz, President and Chief Executive Officer of the Company. “One of the keys to our success is a commitment to quality and improving clinical outcomes, which are the key drivers of our business strategy.”
“Since 2003, 196 of our 222 nursing and rehabilitation centers and three of our six assisted living facilities, or over 85% of our portfolio, have received a Bronze Award,” said Lane M. Bowen, Executive Vice President and President of the Company’s Health Services Division. “In addition, 18 of our facilities have gone on to receive a Silver Award, which reflects their continued dedication to quality improvement.”
(Source: Press Release)
