Eden Health has selected nVoq’s speech recognition technology platform for its mobile clinicians performing post-acute care to patients at home, according to a news release.
nVoq, a medically infused dictation solution, is designed to enable Eden Health’s clinicians to improve documentation accuracy, and produce a higher quality patient narrative, while reducing the time it takes to document a patient encounter.
“Speech recognition enables Eden Health to complete same-day documentation, triggering packet review and billing, thus substantially reducing the time between a patient visit and reimbursement. By improving the visit note’s richness and accuracy, the mobile caregiver is decreasing communication time between the clinicians and the coding team or between the agency and CMS.”
— Chad Hiner, Vice President, Customer Experience of nVoq
“We are beyond thrilled to partner with nVoq, optimizing our investment in Homecare Homebase’s PointCare EHR, as we implement innovative ways to reduce the documentation time and burden on our front-line employee-owners. The nVoq platform coupled with PointCare gives them more time to focus on providing the highest level of hands-on care during their patient visits.”
— Jamie Brown, Eden Health’s Vice President of Home Services
“By adopting the nVoq platform to optimize productivity, Eden Health demonstrates an extraordinary commitment to employee satisfaction and clinician retention. We are looking forward to supporting Eden Health’s successful growth in the Home Health, Hospice and Home Care markets.”
— Debbi Gillotti, Chief Operating Officer of nVoq
[Source(s): nVoQ Incorporated, PR Newswire]
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