The new Financial Services Solution from Brightree aims to help home medical equipment (HME) providers streamline the patient payment process.
The solution features live-call agent support resources such as payment plan options, progress reporting, and enrollment opportunities.
“Patient Financial Services goes beyond a traditional calling service by giving HMEs a better idea of where patients stand financially and allows them to efficiently collect patient AR (accounts receivable),” says Shaw Rietkerk, executive vice president and general manager, Brightree Revenue Cycle Management, in a media release from Lawrenceville, Ga-based Brightree.
“With this new service, Brightree acts as an extension of a provider’s staff to contact a patient, understand their financial situation and work with them on a payment solution to resolve the balance,” adds Jennifer Leon, vice president, Brightree Patient Collections.
[Source(s): Brightree, Business Wire]