Join Frank Long, Editorial Director of Rehab Management as he speaks with

John Wallace, PT, chief executive officer of BMS Practice Solutions.

Electronic medical records (EMRs) are not a free pass to compliance happiness. Use an EMR incorrectly and it could create problems. Clinic managers who understand the strengths and limitations of EMRs can use the systems most effectively when they understand:

• What are the most important things the medical record has to demonstrate?

• What problems may arise when a patient or payer requests copies of a patient’s medical record?

You’ll also hear John explain considerations for amending the medical record, and explore the value of accounts receivable management in meeting regulatory requirements and maximizing collections for services rendered.

The podcast is sponsored by BMS Practice Solutions.


John Wallace, PT, MS, OCS, had spent more than 30 years as a physical therapist when he realized he could make a far greater impact on the physical therapy industry and its patients by founding BMS Practice Solutions. He witnessed the business challenges that practice owners and managers faced firsthand in a variety of settings, including acute hospital, acute rehab, home health care, skilled nursing, sub-acute care, outpatient orthopedic and sports medicine. He used this knowledge to create an extremely user-friendly physical therapy practice management system for the market. He remains deeply involved in helping his peers. John is a nationally recognized authority and speaker on rehabilitation revenue cycle management, coding and compliance. He also served as a member of the APTA Board of Directors, Trustee of the Foundation for Physical Therapy, and Finance Officer of the California Physical Therapy Association.