BayCare launches BayCare Compass, an indoor mobile wayfinding app that provides “turn by turn” directions to publicly available locations.
Via the app, patients and visitors to BayCare hospitals can now use their smartphones to find the destination within the hospital.
“Our patients and visitors have told us they want better ways to navigate through our hospitals. BayCare Compass gives them the ability to find their way in our hospitals right in the palm of their hand,” says Tim Thompson, senior vice president, information services and chief information officer, BayCare, in a media release.
Using a smart phone or tablet and available for free download on the Apple App store or Google Play, BayCare Compass features:
- Detailed maps of publicly available hospital floors
- Directory of publicly available departments and clinics
- Real-time location
- Points of interest around the hospital
- Driving and parking directions
“With BayCare Compass we can engage patients and visitors before they ever leave home,” Thompson adds. The app offers a parking planner and can provide the option to save the car’s location. Upon arrival at a BayCare hospital campus, the app automatically populates with that specific location. A Spanish-language version is expected to be available in early 2019, the release explains.
All hospital guest services staff are trained on BayCare Compass to assist patients or visitors, and a desktop application gives users the opportunity to print out directions before leaving home.
BayCare Compass is powered by Connexient, whose MediNav solution has been deployed at major health systems across the country to provide indoor mapping, navigation, and location-based services.
BayCare Compass is just one of a series of technology-based solutions BayCare is using to enhance care and improve access, per the release. The solutions include:
- HealthNav, a free mobile app that can help guide people with non-urgent conditions to convenient, quality medical services.
- eCare, an electronic patient monitoring system that uses remote computer monitoring technology to enhance the care of critically ill patients in the hospital intensive care unit (ICU.)
- BayCare Anywhere, a 24/7 non-emergency telemedicine service offering virtual doctor visits through secure, interactive video and audio communications on a smart phone, tablet or computer.
- Telemonitoring of patients in nursing homes or rehabilitation facilities.
- Tablet-based, video-enhanced care for BayCare HomeCare patients in their homes.
BayCare includes 15 hospitals and other locations throughout the Tampa Bay and west central Florida regions.
[Source(s): BayCare, PR Newswire]
