Join Frank Long, editorial director of Rehab Management and Physical Therapy Products, as he speaks with

Sturdy McKee, MPT, CEO of San Francisco Sport and Spine Physical Therapy, and co-founder of ScheduleDoc.co

Everyone likes to get paid, and on the business side of the outpatient therapy clinic, collections an important part of operations. Doing collections right, in fact, is essential to a practice’s livelihood.

Log onto this podcast for important tips about co-pays, patient collections, and how automation tools can help to connect practices with what’s owed.

Hear Sturdy explain the top three things clinics must do to collect 90% of copays or more up front. He also details what front desk staff can do to improve copay collections and the key metrics that measure success in patient collections.

Sponsored by Clinicient




Sturdy McKee earned a bachelor of arts degree in Physical Education in 1994 from San Francisco State University, and a master’s degree in physical therapy from the University of California San Francisco/San Francisco State University joint program in 1996.

McKee became a physical therapist in 1996 after a college career that included 2 continents and 6 schools over 10 years. In 1999 he went into solo practice and in 2001 he co-founded San Francisco Sport and Spine Physical Therapy with Jerry Durham. Today the company employs more than 20 people, and operates at three locations in San Francisco. McKee remains active in the company as chief executive officer (CEO), mentoring and growing team members, and developing and implementing strategy.

Curing his career McKee has taught English as a foreign language, as well as kinesiology, and business and management at the graduate and undergraduate levels. He completed the E-Myth Worldwide’s Mastery Impact Program and served on the Board of Directors of the San Francisco Chapter of The Entrepreneurs’ Organization (EO), a global network of more than 9,200 business owners in 43 countries.

McKee is also a co-founder of ScheduleDoc.co, and an advisor to Bioniks, StriveHub and Clinicient. His professional focus is on helping others find success.