Part 1 of our business software matrix (in the October 2010 issue) details features of various software solutions that aim to help you become more efficient and compliant in operating your business and free up time for your top priority—face time with clients. Consult the issue, or download the article in PDF format. Here in Part 2, the software makers go a step further, zeroing in on what sets their offerings apart from others. We hope our roundup gets you off to a good start in identifying solutions that may work for you, and saves you time in the process.

—Compiled by Judy O’Rourke

AccuMed Technology Solutions

The Cypress Therapy Management software from AccuMed Technology Solutions is flexible, in order to accommodate all treatment settings, and it incorporates a simple-to-use and intuitive workflow that enables rapid data entry. Cypress is designed with customized payor-specific coding rules to enforce regulatory compliance. This ensures accurate billing and adherence to company-specific treatment guidelines. When it comes to clinical documentation, our Deficit Directed Documentation™ will help increase therapist efficiency and improve the quality of treatment documentation. Because of these time-saving features, Cypress customers experience a rapid return on investment and peace of mind knowing they made the right decision. AccuMed provides practical and innovative solutions that support the needs of therapists to help maximize your business and clinical practices while enhancing regulatory compliance. Cypress will give your organization the competitive edge you’ve been looking for.

(800) 777-9141
Program: Cypress Therapy Management Software

Chart Links

What sets Chart Links apart from other systems is exactly what contributes to its ability to improve user efficiency: it is a comprehensive workflow management system built by therapists. That means that efficiencies are built in from appointment scheduling through charting and into management reporting. Some highlights include: multidiscipline appointment scheduling; no duplicate data entry for evaluations, progress notes, or plans of care documentation; thousands of discipline-specific charting templates; flow sheet links to plans of care; electronic approval of provider authorizations; monitoring of overdue therapist activities from a director-level; and point-and-click analytical reporting. Interfaces for ADT, scheduling, billing, and results also contribute to overall enterprise efficiency. Compliance is supported with JCAHO, CARF, AOTA, APTA, HIPAA, and other standards. The software handles Medicare CCI edits, modifiers, and time tracking. Electronic forms do not accept signatures without fulfillment of required standards. Chart Links conforms with HL7, XML, and the HIPAA security requirements.

(888) 369-0707
Program: Chart Links Rehabilitation Software

EON Systems Inc

The Digital Office™ improves efficiency in many ways. The documentation component, Documentor™, and the billing component, The Practice Solution™, are integrated with a design that is sensitive to the flow of the office. This is what you want for an EHR solution. For example, the provider enters the diagnosis, treatment, and plan for next service in the note, which is electronically forwarded to the front desk. The front desk has this information before the patient walks out of the treatment room. Because The Practice Solution has been set up with treatment cost and insurance information, they know what the patient owes and can collect. The Insurance Follow-Up Center shows what bills are outstanding with all insurance companies. The billing person can call the insurance company with all of the data in front of them, make notes, rebill, and enter a new follow-up date all in the same screen.

(800) 955-6448
Program: The Digital Office™

GiftRAP Corp

At GiftRAP, we know that every minute in the world of a therapist is extremely valuable. Thus, we are committed to ensuring that therapists are using their time efficiently. Since each billable unit of therapy (8 to 15 minutes) is worth about $22, every minute a therapist spends logging activity on the computer has a direct financial impact. To address this, GiftRAP has created ROX Mobile, which allows therapists to log activity as they are treating patients on their iPhone/iPod Touch, potentially eliminating 10 to 20 minutes of nonbillable time each day for every therapist. Advanced Scheduling, another one of GiftRAP’s time-saving tools, allows managers to optimize the use of their staff. These tools are especially vital as the new concurrent therapy regulations threaten to significantly lessen therapists’ ability to treat patients. Our product provides efficient tools that allow therapists and managers to focus on treating patients while increasing revenue.

(800) 619-4243
Program: Rehab Optima Web Edition (ROX)

Hands On Technology Inc

Hands On Technology Inc and TheraOffice offer a fully integrated EMR and practice management system so that all aspects of patient care become unified and manageable in one program. The task and alert feature can be configured to identify actions for TheraOffice users to avoid noncompliance, prevent rejected claims, increase patient visits, and increase clinic efficiencies. With TheraOffice, custom-tailored documentation ensures that reports exhibit unique professionalism instead of fill-in-the-blank templates. Interfacing with services provided by ZirMed,, and increases convenience and productivity. With its flexible, modular design, TheraOffice can fit the needs of small, one-therapist start-ups or large multisite practices. Hands On Technology Inc and TheraOffice are constantly evolving with new technology and the ever-changing medical environment so that our solutions continue to meet the needs of our clients.

(866) 562-8413
Program: TheraOffice®

InTouch Practice Management Software Systems

What sets InTouch apart is our commitment to grow your profits by helping to foster new referrals, reduce cancellations, enhance customer service, and measure clinical productivity, all through advanced reporting and our ongoing educational offerings. Efficiency: InTouch will assist your administrative and clinical staff in squeezing as much out of their available time as possible in a number of ways, primarily by reducing time-intensive tasks to button clicks. Administratively, identifying fallen-off-the-record clients, making appointment reminder phone calls/e-mails, and posting insurer EOBs electronically are all accomplished with a few mouse clicks. Clinically, daily notes are prepared quickly by using one-click paragraph macros and bringing-forward/modifying previous notes. Compliance: InTouch assists with compliance by alerting you to daily notes that have not been completed and prompting you to enter key information such as diagnostic codes and procedural timing. Link note phrases to specific CPT codes. Completed notes can be electronically signed and are printed in a format containing all of the information Medicare requires. CCI-edit integration ensures that only correct CPT codes and modifiers are used, and in the correct situations. Boost revenue with integrated PQRI forms. As a result, fewer rejections and faster reimbursement.

(877) 510-7473
Program: InTouch Practice Management Software System

Patterson Medical

Choosing the right practice management software is critical to your business. Not only is PTOS the most supported software for physical therapists with users in all 50 states, but it offers a wide range of solutions—billing, documentation, scheduling, outcomes management, electronic claims, practice analysis, collections, accounts receivable, and much more. Documentation: Document with extensive, customizable templates assembled by leading physical therapists. Scheduling: Schedule rooms, equipment, and therapists; verify patient authorizations; do e-mail reminders; check in patients; collect co-pays; and print receipts from one convenient place. Billing and reporting: Integrated automated insurance claims processing, import ERA remittances, track reimbursement caps, manage fee schedules, and generate a variety of reports to improve efficiency. Whether you want to reduce collection time, manage referrals, monitor patient authorizations, or simply spend more time with patients and less on paperwork, PTOS can help. Purchase a full suite of integrated modules or individual pieces. Training and seminars are available in most major cities.

(800) 824-4305
Program: PTOS

Planetrehab Inc

Planetrehab was developed with the fundamental goal of helping PT and OT clinics become more efficient and compliant. The software is comprehensive and completely integrated but is very user-friendly. The idea was to make the software simple to use so therapists would not get bogged down with usability issues, thus allowing them to focus on patient care and building their practice. Overcomplicated, bloated software means a therapist spends more time interacting with technology and less time interacting with patients. And all of the tools a clinic owner/manager needs to run their single- or multi-clinic operation are completely integrated within the Planetrehab software, so standards can be set and monitored to ensure compliance. Control is centralized, so the owner/manager can mandate consistency and standards in treatment documentation, prevent expired prescription treatment, collect critical patient data, reduce claim submission errors and speed up payment, generate hundreds of reports, and control user access via built-in security

(800) 982-5447
Program: Planetrehab

Raintree Systems Inc

Raintree’s TherapyRehab Plus is a fully integrated practice management and EMR solution. The system seamlessly integrates the administrative and clinical departments of a practice. Therapists are able to quickly write detailed clinical notes with the program’s comprehensive PT, OT, and SLP templates. Letters to referring physicians can be sent right from the system. TherapyRehab Plus employs CCI edits, automatically generating appropriate billing codes, derived from the clinical documentation. The program tracks authorized visits, providing alerts for expiring authorizations and dollar limits. Other efficiency tools include automated electronic insurance verification and direct remittance (auto payment posting). The program provides more than 150 financial analysis reports along with therapist productivity reports and collection effort efficiency reports. TherapyRehab Plus is available as a Web- or client server-based application. One key advantage of TherapyRehab Plus is that owners of multisite practices can connect their locations without the need of third-party networking software, greatly reducing the cost of ownership.

(800) 333-1033
Program: TherapyRehab Plus

ReDoc Software–The Rehab Documentation Company Inc

We focus on results, and not software. Adopting electronic documentation software is not an end game in and of itself; it’s a means to an end. In ReDoc Enterprise Edition, we help our prospective clients define and measure their current status and their goals for their true motives for leaving paper and going to electronic documentation. Most often, those goals include enhancing revenue, compliance, and clinical outcomes, as well as increasing referral source and staff satisfaction. We then provide the tools (including, but not limited to, electronic documentation software) and, where appropriate, the services to help re-engineer workflows and processes to optimize the client’s goals.

(888) 401-4400
Program: ReDoc Software–ReDoc Suite Enterprise Edition, ReDoc Suite for Clinics, and supporting applications such as ReDoc Scheduler and ReDoc Paperless Office


TherapySource® Software is an industry-leading, HIPAA-compliant system delivering comprehensive functionality, and it is used by the majority of large PT chains in the United States. It is a therapy software solution designed specifically for clinics to streamline and automate clinical and financial processes, including EMR, scheduling, registration, clinical documentation, billing, and revenue cycle management. TherapySource features a comprehensive knowledge base supporting a wide range of documentation for hand, pediatrics, orthopedic, and spine, all integrated with scheduling and billing. This, combined with billing service, SourceTherapy Billing™, can provide your clinic(s) with the most innovative and affordable turnkey financial services and therapy billing software solution in the industry. Our software was designed specifically to perform only therapy billing services. Like you, we are therapy specialists. Most importantly, our therapy billing services provide you with 100% visibility into your billing productivity and performance.

(800) 719-1904
Programs: TherapySource and SourceTherapyBilling

SpectraSoft Inc

SpectraSoft’s greatest resource is our customer base. Based on the feedback of more than 4,500 hospitals and clinics that have chosen SpectraSoft, we continue to streamline every aspect of the PT practice–from the front desk to the patient-therapist encounter, all the way through to back-office billing and management analytics. (Well over 200 PTs contributed to the documentation templates alone.) After 17 years of working with PTs from across the country, SpectraSoft has developed a unique, closed loop system that locks in the maximum revenue from your services: every scheduled patient is seen…every visit is documented…every treatment is billed in full…and every claim matches the documentation. Our customers repeatedly tell us they choose SpectraSoft because it’s quick to learn and easy to use. They practice with confidence, knowing that they will deliver every treatment they are authorized to provide, and every treatment they provide will be reimbursed.

(800) 889-0450
Program: SpectraSoft PT Suite

TherAssist Software LLC

Since the majority of data gathered and used passes through the therapist, we look at their interaction with our program and emphasize efficiency for them as vital to performance of our software. Real-time sharing of registration data helps therapists effectively preplan the evaluation and optimize treatment time. Also, access to the entire patient history (last note/data automatically; entire history in a click) allows therapists to rapidly adjust treatment and track changes without searching through pages of notes. Additionally, our program is user-friendly and highly customizable. A therapist has the ability to add content on the fly and doesn’t get pigeonholed into statements or data they don’t normally use, or encounter software-induced writer’s block. Lastly, because TherAssist can transfer all collected data immediately to MSWord, clinicians need only write their note one time; others can transfer them effortlessly to whatever document is required, complete with signature.

(800) 596-3646
Program: TherAssist Software